📝 Terms & Conditions

Welcome to Eleganza Traders. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

🌐 Use of Website

By using this website, you agree to:

  • Use the site for lawful purposes only
  • Provide accurate and complete information when placing orders
  • Not misuse or attempt to disrupt the website or its services

Eleganza Traders reserves the right to refuse service or terminate access if these terms are violated.

🛍️ Products & Services

  • All products are subject to availability
  • We strive to ensure product descriptions and images are accurate; however, slight variations may occur
  • Custom-tailored products are made according to customer specifications

💳 Pricing & Payments

  • All prices listed on the website are subject to change without notice
  • Payments must be completed at the time of order
  • We use secure third-party payment gateways to process transactions

🚚 Shipping & Delivery

  • Delivery timelines may vary depending on location and product type
  • Any delays caused by external factors (couriers, customs, etc.) are beyond our control
  • Customers are responsible for providing accurate shipping information

🔁 Returns & Refunds

  • Returns must be requested within 7 days (1 week) of receiving the product
  • Items must be unused and in original condition
  • Custom-tailored or personalized items are non-refundable

Please refer to our Return & Refund Policy for detailed information.

✂️ Custom Orders

  • All custom orders are made based on the measurements and preferences provided by the customer
  • Eleganza Traders is not responsible for issues arising from incorrect measurements submitted by the customer
  • Minor variations may occur due to handcrafted tailoring

🔐 Intellectual Property

  • All content on this website (text, images, logos, designs) is the property of Eleganza Traders
  • Unauthorized use, reproduction, or distribution is strictly prohibited

⚠️ Limitation of Liability

Eleganza Traders shall not be held liable for:

  • Any indirect or consequential damages
  • Delays or disruptions beyond our control
  • Misuse of products after delivery

🔄 Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of any changes.

📩 Contact Us

For any questions regarding these Terms & Conditions, please contact us:
Email: info@eleganzatraders.com

🎯 Final Note

By using our website and services, you agree to these Terms & Conditions. Eleganza Traders is committed to providing a secure, transparent, and premium experience for all customers.