📝 Shipping Policy

At Eleganza Traders, we are committed to delivering your orders with care, efficiency, and reliability. This Shipping Policy outlines how we process, ship, and deliver your products.

📦 Order Processing

  • All orders are processed within 1–3 business days
  • Custom-tailored orders may require additional time depending on design and measurements
  • Orders are processed on business days only (excluding weekends and holidays)

🚚 Shipping Timeframes

Delivery times may vary based on location and product type:

  • Standard Shipping: 5–10 business days
  • International Shipping: 7–15 business days

Please note that custom-made suits may take longer due to tailoring and finishing processes.

🌍 Shipping Coverage

We offer shipping to multiple locations worldwide. Availability may vary depending on your region.

💳 Shipping Charges

  • Shipping costs are calculated at checkout based on your location and order size
  • Promotional offers may include free shipping (if applicable)

📍 Order Tracking

Once your order is shipped:

  • You will receive a confirmation email with a tracking number
  • You can track your shipment through the courier service provided

⚠️ Delays & Exceptions

While we aim to deliver on time, delays may occur due to:

  • Customs clearance processes
  • Weather conditions
  • Courier service disruptions

Eleganza Traders is not responsible for delays caused by third-party shipping providers.

❗ Incorrect Address

  • Customers are responsible for providing accurate shipping details
  • We are not liable for orders delivered to incorrect addresses provided at checkout

📦 Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery
  • Provide relevant details and photos (if applicable)
  • We will assist in resolving the issue promptly

📩 Contact Us

For any shipping-related inquiries, please contact us:
Email: info@eleganzatraders.com

🎯 Final Note

Eleganza Traders is dedicated to ensuring a smooth and reliable delivery experience. We work with trusted shipping partners to ensure your order reaches you safely and on time.